Shipping Policy

All orders are processed and shipped from our facility in Los Angeles, California. Orders are typically prepared for dispatch within a few business days, subject to product availability and order verification.

Shipping rates & timeframes

Shipping costs and delivery timeframes vary by destination, order size, and carrier. For a current quote on rates and estimated transit times for your order, contact us at sales@ossident.com or +1 (213) 814-2693.

Tracking

Once your order ships, tracking information will be provided where available. If you have not received tracking details, reach out and we’ll be glad to help.

Domestic & international

We ship throughout the United States. International and freight shipments can be arranged for wholesale and distributor orders on request — please contact our team to discuss options.

Questions

For any shipping question, email sales@ossident.com.